Privacy Policy

Last updated: April 28, 2026

1. Data collected

EriFaye TV may collect information required to operate the service: phone number, declared WhatsApp status, optional email address, subscription information, payment history, login data and technical data related to video playback.

2. Purposes

Data is used to create and secure accounts, verify identity by OTP, manage subscriptions, provide access to content, deliver customer support, prevent abuse and improve the user experience.

3. OTP and verification

OTP codes may be sent by SMS, WhatsApp or email. Sending limits may be applied to prevent abuse and control costs.

4. Payments

Payments may be processed by external providers. EriFaye TV keeps the information required to track transactions, subscriptions, possible refunds and customer support.

5. Playback data

The platform may record playback information such as viewed content, progress, playback errors, IP address or device type to improve the service and secure access.

6. Retention

Data is retained for a period appropriate to the purposes of the service, legal, accounting and tax obligations, and security requirements.

7. Data sharing

Data may be shared with technical providers required to operate the service, including hosting, video storage, payment, SMS, WhatsApp and email providers.

8. Security

EriFaye TV uses reasonable measures to protect data, including PIN hashing, attempt limits, OTP verification, logging and protection of sensitive access.

9. User rights

Users may request access to, correction of or deletion of certain data, subject to applicable legal conditions and service-operation constraints.

10. Contact

Questions about privacy or personal data may be sent to EriFaye TV using the contact methods published on the website.